At La Noccemada we serve a multi-course gastronomic experience, created according to the seasons, the produce available and the inspiration of the moment.
As our menu is not fixed in advance, its composition may vary from one meal to the next. Some preparations may contain one or more allergens, or may have been made in an environment where those allergens are used.
So that we can welcome you in the best conditions, any allergy, food intolerance or medical restriction must be reported to us before booking.
The 14 regulated allergens
In accordance with the European regulation on the provision of food information to consumers, the substances or products liable to cause allergies or intolerances are as follows:
- Cereals containing gluten: wheat, spelt, Khorasan wheat, rye, barley, oats and derived products;
- Crustaceans and products thereof;
- Eggs and products thereof;
- Fish and products thereof;
- Peanuts and products thereof;
- Soybeans and products thereof;
- Milk and products thereof, including lactose;
- Nuts: almonds, hazelnuts, walnuts, cashews, pecans, Brazil nuts, pistachios, macadamia or Queensland nuts, and derived products;
- Celery and products thereof;
- Mustard and products thereof;
- Sesame seeds and products thereof;
- Sulphur dioxide and sulphites at concentrations above 10 mg/kg or 10 mg/l;
- Lupin and products thereof;
- Molluscs and products thereof.
Notification before booking
When making your booking request, please tell us precisely:
- the allergen or food concerned;
- the nature of the reaction or intolerance;
- its degree of severity;
- any traces or cross-contamination that must also be avoided;
- the number of guests concerned.
An allergy reported only on arrival may not allow us to adapt the menu safely.
Any adaptation must be expressly confirmed by us before booking. Mentioning an allergy in a comment or a message does not automatically mean that we are able to offer a suitable menu.
Special menus and dietary preferences
A food preference, a chosen diet or a dislike of certain products is not necessarily an allergy.
La Noccemada does not systematically offer vegan, gluten-free, lactose-free or other special-diet menus. Any adaptation depends on the planned menu, the produce available and preparation constraints.
It must be requested and accepted before the booking is confirmed.
Risk of cross-contamination
Our kitchen regularly uses several of the allergens listed above, in particular cereals containing gluten, eggs, milk, nuts, fish, crustaceans, molluscs, soya, celery, mustard, sesame and sulphites.
Despite the precautions taken during storage, preparation and service, we cannot guarantee the complete absence of traces or cross-contamination.
In the case of a severe allergy, particularly where a single trace can cause a serious reaction, we may decline the booking if we believe we cannot ensure the guest's safety. This decision is taken in that person's interest.
Information available on site
A written document listing the allergens intentionally used in the preparations making up the menu served is available on site and freely accessible to guests.
Our team is also available to explain the composition of the different preparations, although these verbal explanations do not replace the written information provided.
Medical emergency
Each guest with a known allergy remains responsible for their own emergency treatment and must keep with them the medication or devices prescribed by their doctor.
In the event of an allergic reaction, notify the person in charge of service immediately so that the emergency services can be called.
Regulatory references
This information is established in accordance in particular with:
- European Regulation (EU) No 1169/2011 on the provision of food information to consumers;
- Annex II of that regulation, on substances or products causing allergies or intolerances;
- Articles R. 412-12 to R. 412-16 of the French Consumer Code.
